Asus won’t say if the ROG Ally’s SD card reader will ever be truly fixed

Comments

• SouthFresh@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

  What they will say, is *anything *to get out of a valid RMA

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• themoonisacheese@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

  Common valve W. Common Asus L.

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  • Woozythebear@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Lots of steam decks got sent in for repair too… the W for valve is they actually fixed them with no fuss with good customer support.

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• umbrella@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

  asus are really free-falling from grace arent they

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• steal_your_face@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

  So glad I returned this after a day of use and got the steam deck oled

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• SGG@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Sounds like they would need to redesign the system in some way to solve the issue, e.g. move the SD card slot away from heat generating components. Depending on the volume of sales and complexity of the work, they could have decided it would be more viable from a monetary standpoint to not do anything.

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  • deegeese@sopuli.xyz ⁨2⁩ ⁨weeks⁩ ago

    Which explains their refusal to answer ANY of the reporter’s questions.

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