Comment on Visa is bringing AI to credit card charge disputes
paraphrand@lemmy.world 2 weeks ago
They should be required to publish the system prompts and any other prompting used.
Comment on Visa is bringing AI to credit card charge disputes
paraphrand@lemmy.world 2 weeks ago
They should be required to publish the system prompts and any other prompting used.
ThirdConsul@lemmy.zip 2 weeks ago
In EU they are, why?
paraphrand@lemmy.world 2 weeks ago
Oh really?
I suggest this because it would be important how they instruct the AI models to be fair when making decisions. This is only valid when a generic LLM is used. But if it’s trained and the weights have bias against the customer, then prompt transparency wouldn’t help. We would need full model and training transparency and researchers who go through it all to see what’s up.
What I’m saying is, AI can be used to bias in favor of the credit card company in an even more ruthless way than current techniques.
ThirdConsul@lemmy.zip 2 weeks ago
That’s exactly the reasoning EU had when they made it into law :)