Reading the article it sounds like these are largely used for rentals like apartments. One of the largest customers is Camden apartments, who did not respond to a request for comment (the manufacturer and the manufacturer’s parent company also did not respond to a request for comment, just as they continue to ignore the security researcher and federal agency).

The rental companies often force customers to use the locks as part of their lease terms. They also typically claim no responsibility in the event of loss due to burglary. It’s unclear how that would play out for renters whose property is stolen because the lessor forced them to use a lock with a major security flaw.