No customer deserves this but if you’re buying Intel at this point, you can’t be surprised. It always seemed that their only way to keep up with AMD is to pull some tricks like insane power draw and other shenanigans to beat them in some specific benchmarks and then use these as the definitive measurement for performance. I don’t remember any innovation from them in the last 10 years (and frankly, before AMD released their Ryzens, it wasn’t actually needed).