I disagree. But I see why he believes so. If you’ve been into similar topics for a while, like machine learning, AI doesn’t objectively does much more. Then you have countless examples of AI providing wrong informations. However this understates how often real people give wrong informations and how often we have to work with them and fix the issued, be it in our head of by trial and error.

AI like LLMs are so new, we neither have peaked in quality nor used them long enough to understand the quirks. For a lot of people it will be like learning to drive a bike, learn swimming or learn inner peace and patient with the annoying coworker. Some won’t make it.

Also understanding AI takes time which I suspect most busy people don’t have. And I don’t even mean understanding the technical side, I mean learning on using them correctly. AI is a tool and to believe it solves all our problems now, is a bit utopic, yet it will become better and better by the day.