Even though I already pay for my mom, and a different geographical location about an hour away, last week when the kids and I tried to watch Netflix we got an unstoppable prompt to upgrade again for another $6.99. I hit cancel and it didn’t do anything. So I closed the app, reopened it, and the pop up again. Couldn’t watch Netflix.

A few minutes later I got an email from Netflix saying thanks for upgrading. They charged me anyway. I cancelled my entire account as a result. They’re never getting another nickel from me.