Comment on HP adds 15 minutes waiting time for telephone support calls
earphone843@sh.itjust.works 2 days ago
They still have some catching up to do if they want to be as bad as Microsoft.
Did you know they stop playing hold music after 3 hours?
LaunchesKayaks@lemmy.world 1 day ago
Spent 9 hours on the phone with Microsoft one day for a work thing. 5 of those were me on hold. Thank God I was wfh that day lmao
earphone843@sh.itjust.works 1 day ago
Yeah, that was my reason for calling too, but I just gave up after 6 hours.
LaunchesKayaks@lemmy.world 1 day ago
I was being paid for it and the client I was doing work was paying for it, so I just played video games while on hold and my bosses praised me for being so dedicated lmao.