Comment

Comment on Right time to switching to SteamOS (not Bazzite) on my RoG Ally?

I’m currently back on Windows (for warranty purpose

There’s no reason this should impact your warranty. But also your ASUS warranty is meaningless anyway. Unless you want your device held for a ransom.

source

Sort:hotnew top

xavier666@lemm.ee ⁨1⁩ ⁨week⁩ ago

There’s no reason this should impact your warranty. But also your ASUS warranty is meaningless anyway. Unless you want your device held for a ransom

I currently have an issue with my device. The SD card reader is faulty. It was not working on Bazzite. I thought maybe it might work on Windows (but chances were low). I installed Window and saw the SD card reader was indeed fried.

Now if I submit my device with Bazzite to the Asus representative, they might say “different OS, we can’t help! hurr durr” and send me back. You can’t argue with these on-field agents. I took the safe way and replicated the problem on Windows.

I heard some technicians replace the MB, apply proper shielding, adjust the fan curves, during the repair process so that the issue does not repeat. I’m hoping for this outcome.

source
- Ulrich@feddit.org ⁨1⁩ ⁨week⁩ ago
  So you’re going to be sending it in for RMA then?
  
  source
  - xavier666@lemm.ee ⁨1⁩ ⁨week⁩ ago
    Yes.
    
    Right now I’m documenting the fault and status of the device. I have heard that Asus sometimes “add” extra damage to the device so that they can claim it’s not covered under the warranty.
    
    source
    Ulrich@feddit.org ⁨1⁩ ⁨week⁩ ago
    I would seriously reconsider it if I were you. If you haven’t seen the Gamers Nexus reporting on this, you should. They will take the devices, claim a bunch of damage that has nothing to do with what you sent it in for, claim that it needs a bunch of repairs that it doesn’t, then hold it for ransom until you pay it.
    
    source