Comment on [Gamers Nexus] The ASUS Dumpster Fire
Badabinski@kbin.earth 1 day agoI bricked an Asus laptop 15 years ago because their instructions on performing a BIOS update didn't include anything about what filesystem to use on the flash drive with the update file. I used NTFS (which was obviously a mistake in retrospect) and completely bricked the machine.
I tried calling their support line 30 times and never once got to talk to a human. I eventually just gave up on that laptop and replaced it with a Mac. I've been intensely sceptical of Asus products ever since then.
krolden@lemmy.ml 1 day ago
It shouldn’t have been able to read the drive if it was ntfs. That’s very weird
Also bios updates from USB ALWAYS require FAT even across platforms.
Badabinski@kbin.earth 1 day ago
Yeah, it was a very foolish thing to do now that I know more. I was still a bit of a dumb kid though, and you'd think that their instructions would include something to that effect. Still, I wasn't really upset at them for that. I was mad because I spent months trying to get any form of support and simply could not.