Ah, yeah, that sucks. In Europe you can always cancel by just not paying for a subscription, so I’ve rarely had experiences like this. Only time it happened to me was when I had been stupid enough to have a New York Times subscription (gah) and decided to end it. Huge pain in the ass.

With Surfshark I bought a two-year subscription without automatic renewal, so I get what I paid for and then it’s done. But I’m sorry to hear about their bad business practices—it goes well with the overall sleazy look of their website. Hopefully I’ll find something better by the time the subscription period is over. :)