That would be my first thought too. Pointing to the wrong discord server (rant: Please, please, DO NOT use discord for technical support, the search is lousy, it’s impossible to track single issues, especially over multiple days, and it’s too busy to monitor regularly. Use a ticketing system, or a forum. /rant) and claiming to have sent hardware all sounds like they’ve not done adaquate due diligence and think they’re working with bazzite, but are actually talking to scammers impersonating them.