The legal spars between Delta Air Lines and CrowdStrike are heating up, with the cybersecurity firm claiming that Delta’s extended IT outage was caused by poor disaster recovery plans and the airline refusing to accept free onsite help in restoring Windows devices.
Crowdstrike: Delta Air Lines refused free help to resolve IT outage
Submitted 4 months ago by BrikoX@lemmy.zip to technology@lemmy.zip
the_crotch@sh.itjust.works 4 months ago
I would have refused it too. These people bought thousands of my systems to their knees, Im not giving them access to LAPS
ramble81@lemm.ee 4 months ago
Which is ironic because you already gave them deep access to your systems by installing the agent, so it definitely isn’t an access concern. The fix needed physical manpower that they were offering to try to get groups working again.
the_crotch@sh.itjust.works 4 months ago
I didn’t give them anything. I paid the price for a choice that was made above my pay grade.
thisbenzingring@lemmy.sdf.org 4 months ago
LAPS & Bitlocker keys