bctripster

@bctripster@lemmy.ca

• ⁨Comment⁩ on ⁨Steam is ending the physical Steam Gift Cards at retailers!⁩ ⁨⁨5⁩ ⁨hours⁩ ago⁩:

  I’m glad they are killing physical cards as you get zero support on them anyway. Received one a couple years back, my wife purchased it at a 7/11 on Dec 24, gave it to me Dec 25, I go to enter it on Dec 26 and last 4 digits under the wax scratch were undecipherable, submit a ticket to Steam and was told the code was already used and to contact retailer.

  Obviously the retailer has a “no refund” policy and provides no support. Valve of course should easily be able to track which account received the funds, but nope, not even willing to track obvious fraud while I held the physical card in my possession with receipt from retailer showing original purchase and activation.

  Left a bad taste and I lost a bit of respect for Steam, barely purchased anything since and we don’t buy Steam cards for the kids anymore either.