I think it’s their way to get rid of it. No earnings, just expenses, only 200 dedicated people online on average with high entry barrier for new players - so they won’t be able to fix it in any way even if they wanted to.

Microsoft probably doesn’t see any sense in keeping it online so they want to strangle out active user count to single digits and shut it down.

Besides, I don’t know if anyone in Beth/Id directly responsible for it is even employed anymore. Quite possibly none.