It is a big problem with a number of opensource projects that could get wider adoption and support, especially from businesses, but seem to, almost deliberately, work against that with their naming and/or branding.
Anubis is a perfect example. In this case the name is ok, and by all means have a cutsey mascot for the basic offering, but if they want businesses to subscribe they need a professional offering. That should be on a separate domain, styled to attract the decision makers in their target market, and that includes having a .com or similar domain name and a more serious logo. Do that, and it becomes a serious contender in the market, rather than a technically good but excessively kooky option.
Natanox@discuss.tchncs.de 5 hours ago
<rant>
The market who’s responsible for fucking up the internet? The market that constantly attacks websites with crawlers to steal everything for value extraction, which Anubis fights against? The market that couldn’t care less about you unless you provide value to it, and even then won’t give you a penny unless forced (while building the whole internet on your shoulders)? That market?
Most FOSS devs I know who aren’t forced into it couldn’t give less of a fart about “the market” and capitalists with sticks in their rear ends inside it. The monetization was often just attached to a project because it makes sense given we’re all trapped in capitalism and perhaps have to somehow cover project costs (probably less so for Anubis), not because it’s a goal to attract investment.
People who’re appaled by something so simple such as a .lol domain and a cute mascot sound awful to talk to anyway.
I tell you how that “support” looks like. Companies who adopted the software will add your maintainer Email to their business contacts. If there are issues with your software they’ll then usually ignore the developer route and directly write emails to you, and if it’s a big problem for them immediately blame you and threaten legal action, blahblahblah. They’ll treat you like someone they have a support contract with and be completely confused when you tell them to open an issue and that you otherwise don’t care. Meanwhile they’ll build an empire using your software and be a persistent nuisance.
Why should anyone care about this.
</rant>