Comment on Never use 3rd Party USB-Hubs!
NotSteve_@lemmy.ca 6 months ago
Have you tried a BIOS update? I had an issue with my screen and thought I needed repair but it turns out some hardware issues are linked to the BIOS. These are the instructions steam support gave me, just on the off chance they help you:
To update to that BIOS you will need to opt into the ‘Main’ OS update channel:\
- Turn on Developer settings (steam button > settings > system > ‘Enable Developer Mode’)
- Turn on ‘Show Advanced update Channels’ in developer settings (steam button > settings > developer settings)
- Set Deck to ‘Main’ in OS Update Channel (steam button > settings > system)
- Select Apply under ‘Software Updates’ above and then select the ‘Restart’ once it is done.
- Once the Deck restarts and has loaded to the OS, unplug the external monitor to test if the Deck’s internal screen is now displaying correctly.
AToM_exe@lemmy.world 6 months ago
Thanks for the suggestion. I tried this now for the first time but still no change. (I never connected a screen, just the Hub and the original power cord through it)
I’m not sure if it is a software, or hardware problem but if I had to guess it’s a problem with a component responsible for regulating the power flow.
Maybe the battery got damaged but that would be unusual with all the protections built into new batteries.
NotSteve_@lemmy.ca 6 months ago
Ah damn, was worth a try I guess. Does seem like it’s a hardware issue then and needs a repair
AToM_exe@lemmy.world 6 months ago
Thanks for the help!
It really doesn’t seem like a very common problem. I’m not a fan of sending stuff in for repair, but I guess that’s what we do now.