Comment on Softbank plans to cancel out angry customer voices using AI
nokturne213@sopuli.xyz 5 months ago
I bet if the bank did not do shit things to its customers it would not have need for this.
Comment on Softbank plans to cancel out angry customer voices using AI
nokturne213@sopuli.xyz 5 months ago
I bet if the bank did not do shit things to its customers it would not have need for this.
jafffacakelemmy@fedia.io 5 months ago
that's true, but usually the bank's policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.