Comment on ISPs say their “excellent customer service” is why users don’t switch providers

JackbyDev@programming.dev ⁨1⁩ ⁨month⁩ ago

I don’t switch providers because, for whatever reason, fiber only covers like 99.9% of my city and I don’t have any way to get them to cover the remaining parts.

Believe me, if I could track down how/why they laid fiber and prove that they should’ve done it to my house then I would. I just don’t know to begin that process. I’ve heard fiber was laid using public grants which is why I even think it might be a possibility.

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