Comment on Right time to switching to SteamOS (not Bazzite) on my RoG Ally?
xavier666@lemm.ee 1 week agoThere’s no reason this should impact your warranty. But also your ASUS warranty is meaningless anyway. Unless you want your device held for a ransom
I currently have an issue with my device. The SD card reader is faulty. It was not working on Bazzite. I thought maybe it might work on Windows (but chances were low). I installed Window and saw the SD card reader was indeed fried.
Now if I submit my device with Bazzite to the Asus representative, they might say “different OS, we can’t help! hurr durr” and send me back. You can’t argue with these on-field agents. I took the safe way and replicated the problem on Windows.
I heard some technicians replace the MB, apply proper shielding, adjust the fan curves, during the repair process so that the issue does not repeat. I’m hoping for this outcome.
Ulrich@feddit.org 1 week ago
So you’re going to be sending it in for RMA then?
xavier666@lemm.ee 1 week ago
Yes.
Right now I’m documenting the fault and status of the device. I have heard that Asus sometimes “add” extra damage to the device so that they can claim it’s not covered under the warranty.
Ulrich@feddit.org 1 week ago
I would seriously reconsider it if I were you. If you haven’t seen the Gamers Nexus reporting on this, you should. They will take the devices, claim a bunch of damage that has nothing to do with what you sent it in for, claim that it needs a bunch of repairs that it doesn’t, then hold it for ransom until you pay it.