Comment on Right time to switching to SteamOS (not Bazzite) on my RoG Ally?
Ulrich@feddit.org 3 weeks agoSo you’re going to be sending it in for RMA then?
Comment on Right time to switching to SteamOS (not Bazzite) on my RoG Ally?
Ulrich@feddit.org 3 weeks agoSo you’re going to be sending it in for RMA then?
xavier666@lemm.ee 3 weeks ago
Yes.
Right now I’m documenting the fault and status of the device. I have heard that Asus sometimes “add” extra damage to the device so that they can claim it’s not covered under the warranty.
Ulrich@feddit.org 3 weeks ago
I would seriously reconsider it if I were you. If you haven’t seen the Gamers Nexus reporting on this, you should. They will take the devices, claim a bunch of damage that has nothing to do with what you sent it in for, claim that it needs a bunch of repairs that it doesn’t, then hold it for ransom until you pay it.
xavier666@lemm.ee 1 day ago
Just giving you an update. I gave it for repair and it got accepted for warranty. I kept my Ally like a baby so they couldn’t find any physical fault with it. They changed the motherboard for free and now the SD card reader is working again. However, I am not sure if the problem will recur again.