Comment on I have joined the ranked of the steam powered.
madjo@feddit.nl 2 weeks agoIt’s the only thing I could think of. One day it was working fine, I hooked it up to a charger (grabbed the wrong wire, not the official one, but a 5v one), and the next day, the screen didn’t turn on anymore, but the Deck itself still works, when I attach it to a screen.
DarkAri@lemmy.blahaj.zone 2 weeks ago
You can send it to steam to get it repaired
prole@lemmy.blahaj.zone 2 weeks ago
I second this. My experience with Steam support for a broken Steam Deck (white OLED) was outstanding.
DarkAri@lemmy.blahaj.zone 2 weeks ago
Steam is an amazing company. Probably the best company in terms of customer support in the U.S. many businesses could learn from them. There is hardly anyone who has a bad thing to say about them.
prole@lemmy.blahaj.zone 2 weeks ago
It’s crazy how much goodwill a company can garner just by treating customers well.
Not a coincidence that Valve never went public.