FluorideMind@lemmy.world 2 days ago
As I speak I’m two emails deep with support on my randomly bricked steam deck. Is been horrible and has stopped working three times in two years just randomly. This time it is fully unresponsive, six months out of warranty.
FluorideMind@lemmy.world 1 day ago
Well here’s an update. They have offered to honor the warranty due to me passed issues.
hereiamagain@sh.itjust.works 1 day ago
Sorry you’re having so many troubles. Glad they are taking care of you.
I have two steam decks. One bought on pre-order, the other was aftermarket with a broken screen, so I swapped it to DeckSight OLED. That second one was abused hard by its previous owner, inside and out, but it’s still working great. So for what it’s worth, I think the hardware is solid, if you don’t get a bad one. Every product line has occasional duds