Stung by customer losses, Comcast says all its new plans have unlimited data

Comments

• MrTolkinghoen@lemmy.zip ⁨1⁩ ⁨day⁩ ago

  I mean, they’re still doing the exact same shit, just a little more transparent about it: Treat your customers differently based on if they’re new or not. Basically these plans just make it more obvious to customers. If you don’t cancel your plan yearly and resubscribe as a new subscriber, you have to pay an extra $180 a year. Simple as that. And you still have to do that every 5 years.

  Honestly it’s insane. Esp the I still have to cancel after 5 years to keep not getting fucked.

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  • artifex@lemmy.zip ⁨1⁩ ⁨day⁩ ago

    Plus the unlimited data only applies if you’re renting their modem/router ($10/month) and have xfinity WiFi enabled. If you’re using your own hardware unlimited data adds $30/month, which is exactly what it costs today.

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    • MrTolkinghoen@lemmy.zip ⁨18⁩ ⁨hours⁩ ago

      And there it is. Fuck xfinity/comcast

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• rumba@lemmy.zip ⁨1⁩ ⁨day⁩ ago

  Well that escalated slowly and painfully.

  My wife used to have a photography studio. The building was serviced by Comcast. She had a year-long lease and wasn’t sure that she was going to stay there. We called Comcast to get service minimum 3 year lease, No option but complete buyout on termination.

  I asked her if there are any other options because it’s ludicrous to have a service with a 3-year minimum when leases in the building aren’t that long.

  I shit you not the rep said there’s no other service available in this building, this building is only serviced by Comcast. This is the only option. I purchased an AT&T hotspot, and never gave it a second thought.

  And this isn’t even my first run in with Comcast business. They’re just absolutely horrible to deal with.

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• JordanZ@lemmy.world ⁨1⁩ ⁨day⁩ ago

  They still make you jump through hoops to figure out what the upload speeds are for their plans.

  Google just tore up all the streets in my neighborhood installing fiber. Just waiting on them to turn that stuff on. Not super pleased that it’s Google but Comcast lobbied and blasted commercials about the government owned infrastructure fiber provider in the area when they were considering bringing that to my city and got it shut down.

  Google fiber is 5x the download speeds and 125x the upload speed…for less money? Absolutely.

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  • theparadox@lemmy.world ⁨1⁩ ⁨day⁩ ago

    They still make you jump through hoops to figure out what the upload speeds are for their plans.

    And the upload speeds, at least for me, are utter shit. I had to pay for their highest tier, 1Gb, to get 35Mb up. They upgraded me to 1.3Gb but I haven’t even been able to find upload rates for any plans on their website to see if their new 2Gb plan is any better. I’ve never gotten more than 42Mb up.

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  • shalafi@lemmy.world ⁨1⁩ ⁨day⁩ ago

    I thought Google fiber shut down years ago?

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    • JordanZ@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Website shows they’re in 19 states currently and they’re rapidly expanding in my state.

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• roofuskit@lemmy.world ⁨1⁩ ⁨day⁩ ago

  Don’t worry, they still have two system wide outages a year due to shitty DNS servers.

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  • Album@lemmy.ca ⁨1⁩ ⁨day⁩ ago

    That’s what you get for using your isp’s DNS

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    • roofuskit@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Most people have never heard of a DNS server let alone how to change them. As long as they have DNS outages they’ll continue to lose customers. You can blame the average person for their lack of technical education, or you can blame the megacorp for providing a shitty service.

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• Lemminary@lemmy.world ⁨1⁩ ⁨day⁩ ago

  Oh, will you look at that. It’s as if they could’ve done that all along.

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• some_guy@lemmy.sdf.org ⁨1⁩ ⁨day⁩ ago

  In my old neighborhood, during the pan and lockdown, I was walking and listening to podcasts every day to kill time. There were Sonic trucks and vans everywhere. I asked a worker if they were laying fiber and he said no. A month later, a knock at the door and a guy wearing a Sonic polo.

  “Are you selling fiber?” Yes. Comcast had no hope of keeping me. I’d been a prisoner for years. I don’t have Sonic anymore because I moved, but I still have unlimited fiber.

  Go home and die, Comcast. You suck.

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  • Ledericas@lemm.ee ⁨1⁩ ⁨day⁩ ago

    we went with sonic, because it was so much better and faster, and cheaper.

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• corsicanguppy@lemmy.ca ⁨1⁩ ⁨day⁩ ago

  For now…

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• crusa187@lemmy.ml ⁨1⁩ ⁨day⁩ ago

  Fiber is just better, period, and these Comcast fucks have been tearing up with the likes of ATT to fight it every step of the way. Organized regional monopolies, incredibly subpar service, inevitable price hikes, and terrible customer service - fuck em.

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• Sxan@piefed.zip ⁨1⁩ ⁨day⁩ ago

  TMobile just installed fiber in my neighborhood. They aren't a better company, but the technology is vastly superior, and I'm switching as soon as they follow up on my activation request.

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  • scott@lemmy.org ⁨1⁩ ⁨day⁩ ago

    What’s up with the weird Ds

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    • Confused_Emus@lemmy.dbzer0.com ⁨1⁩ ⁨day⁩ ago

      To get you to engage with questions like that. Just ignore it.

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    • Photuris@lemmy.ml ⁨1⁩ ⁨day⁩ ago

      Ðð = voiced “th” (“this,” “thus,” “weather”) Þþ = unvoiced “th” (“thing,” “thong,” “with”)

      IIRC, these (ðese) letters come from Old English and Old Norse, and were later dropped in favor of “th” for both the voices and unvoiced consonants.

      But I’m not an expert. That’s the gist anyway.

      Some folks want to bring these letters back. I get it, and I actually like them. But it ain’t gonna happen.

      Anyway, “ðey” missed one.

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    • mkwt@lemmy.world ⁨1⁩ ⁨day⁩ ago

      That is letter edh, or eth. It’s a consonant in Old English, Old Norse and modern Icelandic that makes the th sound in “the.” There’s another letter thorn that makes the th sound in “thin.” Notice the difference between the two sounds.

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  • 0ops@lemm.ee ⁨1⁩ ⁨day⁩ ago

    You missed one

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    • Sxan@piefed.zip ⁨1⁩ ⁨day⁩ ago

      I miss lots. ¯\_(ツ)_/¯

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  • Ledericas@lemm.ee ⁨1⁩ ⁨day⁩ ago

    better to have more options than just at&t , timewarnercable, Xfinity and verizion.

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