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[Gamers Nexus] How Razer Screws Customers | Hardware, Software, & Support Failures

⁨37⁩ ⁨likes⁩

Submitted ⁨⁨17⁩ ⁨hours⁩ ago⁩ by ⁨hal_5700X@sh.itjust.works⁩ to ⁨technology@lemmy.zip⁩

https://youtu.be/KhfqhCxqpQ8

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Comments

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  • KickMeElmo@sopuli.xyz ⁨16⁩ ⁨hours⁩ ago

    This isn’t news to anyone who’s ever used Razer products. They’re amazing fresh from the box, but have crap durability, horrible software, and laughable support.

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    • PlzGivHugs@sh.itjust.works ⁨13⁩ ⁨hours⁩ ago

      The only reason they’re still so common is that you could swap out “Razer” in your comment with 90% of the other gaming or performance brands and it would be just as true if not moreso. I had to swap to razer after I had two Corsair mice fail in as many months, and what seemed like a software bug kill three Logitech mice (One I had been using previously, and two more bought to replace it, which were broken out of the box).

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      • TheRealKuni@piefed.social ⁨10⁩ ⁨hours⁩ ago

        Man, I’ve been using the same Logitech mice (two of the same model) and headset for like eight or nine years now. Still works great.

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      • SaveTheTuaHawk@lemmy.ca ⁨11⁩ ⁨hours⁩ ago

        I have teenagers. You could sell them cat turds for $90 with programmable RGB lighting.

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      • zo0@programming.dev ⁨11⁩ ⁨hours⁩ ago

        You are feeding mice to the machine

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  • cholesterol@lemmy.world ⁨12⁩ ⁨hours⁩ ago

    Razer is great at covering the exact feature-set I want in a product. Fell for it with the Viper Ultimate and got a creaky, grainy button feel and a rubber coating that quickly wore down and felt slimy. Then I bit the bullet with the Barracuda headset, which went straight back. The thing was bulky, hollow, creaky, flimsy, had poor 2,4 ghz range… I keep telling myself to not fall for it, and then I’m in the market for something, and some Razer product just seems to tick the boxes. NEVER AGAIN!(?)

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