Submitted 3 weeks ago by PoorYorick@lemmy.world to gaming@lemmy.zip
So I got the email saying I made the reservation queue on the 17th, and it says I’ll get another email when it’s ready to ship. Thus far I have not received any other emails yet. Should I be worried something has fallen through the cracks yet?
For clarity I have confirmed this is the reservation queue and not the wait list.
i got mine yesterday. it takes a while.
They’ll send you an invoice eventually, and you’ll need to pay within 3 days. Then a couple days later they should send you the tracking info. I paid 4 days ago and got shipping info a couple days ago
I use this website to track self reported numbers related to the release. According to it, about 50% of people were able to order, numbers growing slowly but steady.
I haven’t gotten a follow up email yet either.
I figured I was probably being impatient, but it’s always nice to have extra data points and not be the anomaly lol.
I got my follow up email today. So if you’re still waiting you should get it anytime now
I think It’ll take a while to get through everyone. I got on the queue for the controller a bit late and that was about 3 months I think. I’d trust steam won’t lose your order, you’ll probably get several emails.
I got the email that I was on the reservation queue on the 17th and then the email to complete the purchase on the 25th.
Got my email a bit over a week ago. Went through with the purchase and have my frame now (about 7 days to ship to me in the USA).
Still waiting on my email for the steam machine though lol. Must be the very last person on that list.
I think they are using lottery system for the queue position. So you could be the first to go on the waiting list and still have to wait for months or you could go on now and get your order tomorrow.
Say they make a batch of 500 units (I’m pulling these numbers out of my ass btw) and they make 100 a day. They pull the first 500 names of the waiting list and put them in a random order. So you will get a unit within 5 days but wether it will be on the first or fifth is up to chance. Of course we have no idea about the batch sizes and production numbers but it think this is essentially how it works.
I’m more surprised with the fact that they apparently have run out of accessories. Which is weird since these aren’t affected by the chip shortage, unless of course they let you order more than one or each accessory per unit and scalpers gobbled them all up.
artyom@piefed.social 4 days ago
That’s normal. I’m waiting as well, and many people are still in the queue for the Steam Machine even.
If you navigate back to the store page, it will tell you if you’re expected to get it this year or next year. That’s about all the disclosure you’re going to get.
PoorYorick@lemmy.world 4 days ago
Thanks for that. I just checked it and got confirmation it was going to be before Dec 2026, and literally 5 minutes later got my order email!
artyom@piefed.social 4 days ago
They’re watching 👀