Is it destroying SD cards, and will the company fix it?
Common valve W. Common Asus L.
Asus won’t say if the ROG Ally’s SD card reader will ever be truly fixed
Submitted 7 months ago by BrikoX@lemmy.zip to technology@lemmy.zip
https://www.theverge.com/2024/5/1/24146755/asus-rog-ally-sd-card-reader
Comments
themoonisacheese@sh.itjust.works 7 months ago
Woozythebear@lemmy.world 7 months ago
Lots of steam decks got sent in for repair too… the W for valve is they actually fixed them with no fuss with good customer support.
umbrella@lemmy.ml 7 months ago
asus are really free-falling from grace arent they
steal_your_face@lemmy.ml 7 months ago
So glad I returned this after a day of use and got the steam deck oled
SGG@lemmy.world 7 months ago
Sounds like they would need to redesign the system in some way to solve the issue, e.g. move the SD card slot away from heat generating components. Depending on the volume of sales and complexity of the work, they could have decided it would be more viable from a monetary standpoint to not do anything.
deegeese@sopuli.xyz 7 months ago
Which explains their refusal to answer ANY of the reporter’s questions.
SouthFresh@lemmy.ml 7 months ago
What they will say, is *anything *to get out of a valid RMA