swizzlestick
@swizzlestick@lemmy.zip
- Comment on HP adds 15 minutes waiting time for telephone support calls 2 days ago:
As bad as they are in that way (and many others), I can only consider Dell or Lenovo for mainstream laptops. They are the only manufacturers, to my knowledge, that make service manuals readily available or at least easy to obtain.
If it’s not a terminal or expensive fault, I’d just rather fix it myself than deal with customer support anyway - even in warranty.
Where I am, it is the retailers problem to solve up to 2 years from purchase. This covers the terminal cases.
For desktops I’ll just build myself, and make a point to offer builds to fridnds & family in the market.
a customer support line that wasn’t outsourced to the other side of the planet
Onshore support is indeed a bloody rarity these days.
- Comment on HP adds 15 minutes waiting time for telephone support calls 2 days ago:
We have an LJ1010 that just refuses to die. All we feed it are cheap knock-off carts and it continues to churn out the pages.
Only thing I’ve had to do is force the driver into thinking everything is label stock. The fuser is weak, so the label setting gives it a little more oomph.
- Comment on A whole lot of people picked up a shovel for A Game About Digging A Hole 4 days ago:
Feels like the dirt is butter and the drill is a blowtorch.
- Comment on Is This How Reddit Ends? 2 weeks ago:
Reddit had an “exodus” last year (or was it two years ago?) and is still going as strong as ever.
The users are the product, and they banked on having enough newer, more impressionable users to make up for the ones they would lose. It was a good gamble that also binned many ‘savvy’ users that cut into their bottom line with adblockers and 3rd party apps.
Dollars to doughnuts that all the content that was ‘publicly’ lost was actually retained and continues to be a free resoruce for them. Very Land O’Lakes. Kept the land (content). Got rid of the Indian (users).
Now they have a bunch of oblivious users happily, or at least tolerably, being harvested and fed slop by their dogshit app. Based on that, I think this ‘AI’ thing of theirs going to do well for them.
- Comment on Is This How Reddit Ends? 2 weeks ago:
It’s getting hard to remember when Reddit was just that little weird link sharing icon on articles that few people (relatively speaking for the time) bothered with. Digg shitting the bed gave Reddit the push it needed to become recognisable.
Funny now that Digg exists solely as a ‘frontpage’ full of clickbait titles and a ‘community’ made entirely of comment boxes. Yet it perseveres in its own little corner.
Now we have Reddit in the place of Digg and the fediverse in the place of Reddit - history really does repeat itself.
- Comment on Classic shooters Unreal and Unreal Tournament are now free and preserved on the Internet Archive 3 months ago:
Instagib <3
- Comment on Sega are delisting over 60 'classic' games from Steam, including Crazy Taxi and Streets Of Rage 3 months ago:
Already is. See GeForce Now, which is already getting Grocery Shrink Ray’d come January…
- Comment on Sega are delisting over 60 'classic' games from Steam, including Crazy Taxi and Streets Of Rage 3 months ago:
They can keep it then.
The music really planted the game in its age and was half the bloody fun!
They did Vice City dirty this way too.
- Comment on Black Mesa has a new Beta with 'WAY better' support for Linux / Steam Deck 3 months ago:
A blast to play though. Old memories with new twists.
Expanded Xen and shortened On A Rail perfected it.