Comment on Steam Controller delivery vent
thingsiplay@lemmy.ml 2 hours ago
Feels like Valve created this scarcity with the stupid ordering process
No, Valve did not create this on purpose. The ordering process is done to fight scalpers. In fact the first batch of Steam Controller did not have any special ordering process and that’s when scalpers and bots purchased all controllers in short amount of time. That is why Valve made it more complicated and limited to order. Yes your situation is frustrating. But you can’t fault Valve for you not being able to pick the controller up or how UPS handles the situation of what is possibly be a theft. Don’t blame Valve for this.
async_amuro@lemmy.zip 2 hours ago
I was referring to the first batch… when an abundance of scalpers forced me to press the order button for 45 minutes and then told me it’s sold out.
thingsiplay@lemmy.ml 2 hours ago
Valve simply underestimated the demand for the controller, and that scalpers would buy it for that price. I don’t think they did that with the purpose to scarcity. Why would Valve do that, what is the reason in your opinion? And why would even Valve give free games by choice (even expensive games) for anyone who did not get the controller?
rtxn@lemmy.world 2 hours ago
To be fair, it was really stupid of Valve not to anticipate a massive interest from both customers and scalpers. The internet collectively went crazy like a hamster on coke when the hardware announcement dropped. They should’ve had the reservation system and per-account ordering limit in place from the first moment. Not that it would’ve prevented the unmitigated clusterfuck of logistics companies.
thingsiplay@lemmy.ml 2 hours ago
I agree with you and do not dispute this claim. It was wrong from Valve to not do the pre-order dance and special ordering process they already did before. All I am saying is, that Valve did not create this with the intention of scarcity. Instead getting mad at Valve, one should be mad at scalpers and UPS.