Comment on I just got my steam deck RMAed after 1.5 years. Guess what was the first thing I did when It turned on.

julianh@lemm.ee ⁨1⁩ ⁨year⁩ ago

• BruceTwarzen@kbin.social ⁨1⁩ ⁨year⁩ ago

  Because shit shouldn't just break after 1.5 years

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  • timi@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Apple will sell you a laptop with dead pixels on the screen and refuse to replace it unless a certain minimum number are dead. I was furious.

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    • _haha_oh_wow_@kbin.social ⁨1⁩ ⁨year⁩ ago

      Wow, I'd expect that from a knock-off monitor company, but Apple? That's crazy.

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      • LUHG_HANI@lemmy.world ⁨1⁩ ⁨year⁩ ago

        They mostly do that these days. Not many monitors have dead pixel policies.

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    • dandroid@dandroid.app ⁨1⁩ ⁨year⁩ ago

      I used to work for a company that made an ultra low budget android tablet. We gad dead pixels on like 10% of them. Our LCD provider would tell us the same thing. Unless there are at least 3 dead pixels, they aren’t taking them back. We changed our LCD provider ASAP, but we sold probably 1-2K of those POSes. That’s probably 100-200 $50 tablets with dead pixels.

      But at least our tablets were $50 pieces of trash, not $2000+ MacBooks.

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    • steve228uk@lemmy.world ⁨1⁩ ⁨year⁩ ago

      I hope this was your reaction youtube.com/shorts/0fG5QzT5sKs?feature=share

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    • radau@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

      I had a 3 day old Macbook Pro have the screen shatter when opening it. The store said it would be covered then the repair center said it would be $2000 which was only $600 less than the entire laptop. Took like 3 hours on the phone and finally the freaking store paid out the repair center. Thinkpads from now on lol

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  • julianh@lemm.ee ⁨1⁩ ⁨year⁩ ago

    True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they’d replace anything without charging something.

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    • _haha_oh_wow_@kbin.social ⁨1⁩ ⁨year⁩ ago

      I feel like "forgiving" is the right word to be used to describe a company that makes shit that breaks after less than 2 years...

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      • julianh@lemm.ee ⁨1⁩ ⁨year⁩ ago

        Is that a widespread problem with decks? I feel like for the most part they’re lasting ok. There’s always gonna be an occasional dud when manufacturing something, especially when it’s as complex as a computer.

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      • NBJack@reddthat.com ⁨1⁩ ⁨year⁩ ago

        Welcome to V1 of a brand new hardware platform.

        You could always go with higher quality brands, like Tesla. notebookcheck.net/Tesla-car-reliability-lower-tha…

        Just kidding, let’s go with Apple’s two year average. computerworld.com/…/more-than-a-quarter-of-iphone…

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• Rednax@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Valve seems to be pretty consumer friendly. I also have a good experience with a faulty Index getting replaced.

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