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Comment on New Steam Agreement gets rid of forced arbitration and waivers for class action lawsuits

I think there’s a bit of a sea change in business generally where arbitration ended up being worse for corporations if too many customers/employees used that option because it meant paying a bunch of money for each case instead of dealing with one class action suit.

While the arbitration courts themselves are generally biased to corporate interests, it’s not enough of a thumbs on the scale to make up for it.

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CosmicTurtle0@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago
I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

Some companies really want to make it impossible for you to win any significant damages against them.

At that point, they are just telling on themselves.

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- ggppjj@lemmy.world ⁨1⁩ ⁨week⁩ ago
  
  I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.
  
  Oh no, I did it anyways and collaborated with other customers online. Oh well guess we gotta arbitrate that now.
  
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