Comment on [help] Black Screen of Death
bjoern_tantau@swg-empire.de 5 weeks ago
Sounds like something is up with the battery. Try resetting it, there should be instructions out there. Is it still in warranty? Even if it’s not sometimes Valve is nice and will still fix Decks for free.
AceFuzzLord@lemm.ee 5 weeks ago
If you’re talking about battery recalibratiom, which is the first thing I found, I don’t think I can. Any post I see on it says to drain the battery as the first step, but I don’t have a clue whether it’s using any battery power while unplugged right now. So I’d have to hope the battery is draining and hope when I plug it in that it wouldn’t be saying it’s at full charge.
SkaveRat@discuss.tchncs.de 5 weeks ago
they have the regular warranty. it’s basically one of their selling points.
But also: have you tried unplugging the battery and reconnecting it? maybe the connection is a bit flaky
AceFuzzLord@lemm.ee 5 weeks ago
I didn’t try because there were a couple ribbony clip things on top of it and I didn’t feel comfortable removing them, but I’ll try that next chance I get.
SkaveRat@discuss.tchncs.de 5 weeks ago
yeah, understandable. the ribbon is there to help pull it out. it pulls out sideways, which is a bit awkward. You can check ifixit disassembly tutorial to seee how to best do it