Over the last 48 hours, Roku has slowly been rolling out a mandatory update to its terms of service. In this terms it changes the dispute resolution terms but it is not clear exactly why. When the new terms and conditions message shows up on a Roku Player or TV, your only option is to […]
This shit should be illegal for paid hardware. They should be forced to refund everyone the cost of their device purchase.
PrinceWith999Enemies@lemmy.world 8 months ago
We need legislation put in place that prevents companies from arbitrarily changing EULAs.
Changing a EULA should require the company to refund the price of the product (to be returned at the company’s expense), in addition to refunding customer purchases associated with the services associated with the product.
PhAzE@lemmy.ca 8 months ago
Ot should be locked to the EULA you s9gned when you booted it up.
grue@lemmy.world 8 months ago
EULAs should just be prohibited entirely. A sale is a sale is a sale: you execute a contract with the retailer to exchange money for a good, and then you own that good no matter what some bullshit adhesion-contract EULA claims when the manufacturer tries to spring it on you after the fact. The manufacturer was never a party to the sale; they don’t get to have a say in its terms!
You999@sh.itjust.works 8 months ago
It’s already well established in case law on how companies are allowed to change their EULAs with Douglas v. Talk America being the most directly comparable case to what roku is doing. The problem with case law though is it’s inherently flawed for your avarage consumer as you have to enter a costly legal battle that’s may not even be worth the financial risk and corporations know this.
What we really need is for the regulatory bodies to start enforcing the laws we already have on the books with penalties that are not just a slap on the wrist.
Anticorp@lemmy.world 8 months ago
AND the management who created the ToS update should be tarred and feathered on PBS.
smileyhead@discuss.tchncs.de 8 months ago
Agree. And we need a legislation to show middle finger to such company and be able to change the operating system on those devices.