These are the words of someone who is destined for a life of disappointment from his deliveries. If you expect perfection then expect to be disappointed.
GeekFTW@kbin.social 11 months ago
are delivery drivers just allowed to call and say 'please come and meet me' now?
Not in my world lol.
I order it for delivery, you're arse comes to my door. I don't care if it's a house, I don't care if I live 400 floors up in a space elevator. If the apartment number is on the order, buckle the fuck up, sunshine.
Delivery guys ring my buzzer, I don't talk to em I just hit the button to open the front door and they can figure their lives out from there. If they call me from their cell phone, sorry kemosabe but I don't know your number and don't answer phone calls from random numbers I don't know.
Food at my door, period. Don't even have to look at me, you can drop it and run for the hills to make up time for all I care. But it's at my door or your boss gets a phone call lol.
BananaTrifleViolin@lemmy.world 11 months ago
GeekFTW@kbin.social 11 months ago
I don't expect perfection, nor did I ever state that I did. I expect the literal bare minimum of service which in the realm of delivering something means as I said to the other person, taking it from point A to point B. If you take it to anywhere but point B, you have failed the basic task your job revolves around.
JCreazy@midwest.social 11 months ago
I’m going to have to agree with you. I feel bad for the people that have really bad jobs and really bad pay but so many times I see people that can’t even perform the bare minimum of their job and I’m confused about why they have a job to begin with. Maybe it’s because I’m getting old but it seems to be getting worse lately ever since the pandemic. Honestly I think that all the schooling from home during the pandemic has made a port impact on our youth’s education.
GeekFTW@kbin.social 11 months ago
Exactly.
And please don't anyone get me wrong, I'm in no way saying "Lol fuck these struggling cunts, fuck the poors!" or "Lol minimum wage is enough just do your jobs", I am not. I am 100% behind Fuck-you-I-ain't-going-above-and-beyond-for-a-pittance*. If you get paid $15/h, give your boss not a single fucking penny more than $15/h's worth. If you're in the US and get whatever $7/h bullshit arsed shit you all haven't rioted about yet, then by all means give your boss not a single penny's worth of labour above $7/h.
But there's a difference between 'doing 125% when you're being paid dogshit wages and the company gets extra labor out of you for free' and 'well I don't care about this job so I'm not even going to attempt the literal minimum.' If you're getting paid $7/$15 per hour, you do need to at least give $7/$15 worth of labour, not $3.5/$7 worth.
BananaTrifleViolin@lemmy.world 11 months ago
I stand corrected, you are obviously very relaxed about the whole topic to the point you will “phone the boss lol”. To me you’re sneering at people who are doing poorly paid gig economy jobs. Maybe when you get some experience of the real world you will learn things are seldom so straight forward and black and white.
Next time you ask someone to give you some slack in your job (maybe extending a deadline? Maybe moving something around to accommodate you?) you might understand how even something as simple as “moving from a to b” is not always as easy as you think.
khepri@lemmy.world 11 months ago
I don’t think it has to be easy, these are tough jobs. So are most jobs, and mistakes do happen. But I don’t think there’s anything wrong with expecting the service that the company is offering to actually be performed to completion. I get it’s tough working in something like an oil change place, but promising to do the whole job and then deciding to not do some part of it because “things are seldom so straight forward” would not, I’d hope, be acceptable to anyone involved.
khepri@lemmy.world 11 months ago
I don’t expect perfection, but I do expect companies and employees (even gig employees) to fulfill the basic promises they make about what their service consists of. Surely not too much to ask?
SnotFlickerman@lemmy.blahaj.zone 11 months ago
People this angry about tend to also be the people who fail to actually include their apartment number in the order and then your pizza goes back to dominos because your dumbass didn’t answer the phone.
Sorry I had to call because you, the customer, fucked up.
Zippy@lemmy.world 11 months ago
No wonder prices are increasing and people wages are not keeping up. These costs are transferred directly to consumer and there is no way around that.
khepri@lemmy.world 11 months ago
Inflation and low wages are caused by people asking door-to-door delivery drivers to actually deliver door-to-door? Guess I’ll go save the economy by hopping out my taxi before they actually get to the airport then to save those folks some time and gas and tamp down that leaky inflation!
Buddahriffic@lemmy.world 11 months ago
There is a way around that. Put their name and number on a list by the phone under “DO NOT SERVE” and hang up when they call.
Some call those who deal with people like this saints, but I call them enablers.
Zippy@lemmy.world 11 months ago
I suspect some people get put on a list. I know most business will go out of their way though to assist if someone is not mobile.
DoctorRoxxo@lemmy.world 11 months ago
As a manager of a place that delivers I would just say “k” to you and hang up.
ArcaneSlime@lemmy.dbzer0.com 11 months ago
If they call me from their cell phone, sorry kemosabe but I don’t know your number and don’t answer phone calls from random numbers I don’t know.
“Hey I ordered 2h ago where the fuck is my food?”
“You forgot to put your apt #, or fatfingered your address, or we otherwise had a problem with the delivery, and as is customary since the dawn of the cellular phone the driver attempted to contact you 1h 30m ago, but since you didn’t answer we were left to assume you no longer wanted your order or would call back eventually. Would you like us to send our driver, who now hates you for wasting his time and knows you won’t tip him for both of the deliveries you made him take?”
hoshiyari@lemmy.world 11 months ago
Preach
Toneswirly@lemmy.world 11 months ago
Damn yo, have some sympathy for the working man. You act like delivery drivers have a boss these days, it’s all gig work; neither the drivers nor UberEats gives a shit about your customer satisfaction.
GeekFTW@kbin.social 11 months ago
#1: They probably should as customer satisfaction is a huge part of any business involving customers.
#2: I'm not necessarily talking about UberEats, I stopped using their services during the pandemic when a $15 meal magically turned into $43 by virtue of pure unadulterated magic.
#3: I don't care if anybody involved doesn't give a shit about my customer satisfaction. I care about people doing their job. I don't get to hang up on people who call me for help on the phones when their being twats because part of my job is handling those twats. If part of your job is delivering food to a specified address, then do your job and deliver the food to the specified address. Failure to do so means you aren't doing your job lol.
Toneswirly@lemmy.world 11 months ago
I’m not going to debate what is and is not “doing your job,” just asking you to empathize with someone who probably makes shit money and works like a dog to feed entitled brats.
GeekFTW@kbin.social 11 months ago
I do empathize with them. I make shit money. I work like a dog to feed entitled brats (well I don't consider my kids entitled but lol..). But if I stopped doing the literal most basic functions of my employment then I'll be making no money, and not working like a dog to feed entitled brats, because I'd be fucking fired from that job.
If your job is to deliver anything from point A to point B, you need to take it from point A, to point B. Taking it from point A to point C is called "fucking up your job".
Have a good day.
BURN@lemmy.world 11 months ago
I was a delivery driver. He’s 100% in the right. Delivery services have gotten so shit over the last few years where the drivers won’t even do the bare minimum of coming to the door
JohnDClay@sh.itjust.works 11 months ago
But it’s the bosses demanding tight schedules not the delivery people. I don’t feel bad for the bosses trying to squeeze every amount of productivity out of the system at the cost of the quality of service.