Steam Support on the customer side: 🤗
Steam Support on the gamedev side: 🖕
Ask any indies working with Valve’s own game engines.
Submitted 3 weeks ago by GamingBot@lemmy.zip [bot] to gaming@lemmy.zip
Steam Support on the customer side: 🤗
Steam Support on the gamedev side: 🖕
Ask any indies working with Valve’s own game engines.
Well it’s a nice change of pace from every other company who handles customer service with nothing but bots?
From what I’ve heard through the grapevine, there’s a serious favoritism problem. If you have an in with a Valve employee or work on a project they approve of, getting assistance from them is easy. Everyone else gets a token response followed by radio silence, and if you’re working on something they don’t want to deal with (like the payment processor mess the OP stepped in) you get straight-up stonewalled.
The token response is automated.
What you think theyre gonna hire … corpo social media numbers of content reviewers?
The whole company is like 300ish people.
They use bots, algos, analytic metrics, to evaluate the absurd amount of all kinds of content on Steam.
… What indies are working with the Source engine?
S&ndbox?
Black Mesa Source?
G-String?
Do… do you mean modders?
Almost nobody just outright develops a game they intend to sell, on Source, because you’d have to liscense the engine from Valve.
Which costs a significant chunk of change.
Well, I’m interested.
RaphaelSchmitz@feddit.org 3 weeks ago
This title is useless difficult to parse because of the failed punctuation.
The games name is “Future? No Thanks!”.