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AWS crash causes $2,000 Smart Beds to overheat and get stuck upright

⁨602⁩ ⁨likes⁩

Submitted ⁨⁨1⁩ ⁨day⁩ ago⁩ by ⁨cm0002@lemmings.world⁩ to ⁨technology@lemmy.zip⁩

https://www.dexerto.com/entertainment/aws-crash-causes-2000-smart-beds-to-overheat-and-get-stuck-upright-3272251/

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Comments

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  • betanumerus@lemmy.ca ⁨2⁩ ⁨hours⁩ ago

    It’s amazing that they actually designed the beds to fail in the worse possible way. I mean this is cartoon crazy.

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  • M0oP0o@mander.xyz ⁨2⁩ ⁨hours⁩ ago

    Ha, this reminds me of the death of the guy that gave the world lead poisoning.

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    • Horse@lemmygrad.ml ⁨2⁩ ⁨hours⁩ ago

      also CFCs!
      he was a one-man ecological disaster

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      • M0oP0o@mander.xyz ⁨2⁩ ⁨hours⁩ ago

        His best invention was the bed that killed him! If only those who designed the “smart” beds that need functioning network access (and working AWS) had all been in one.

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  • Fenrisulfir@lemmy.ca ⁨3⁩ ⁨hours⁩ ago

    So instead of it defaulting to last known good settings, it couldn’t poll AWS to retrieve the user settings and either just went into debug alert mode or the hardcoded defaults are full upright and max temp. More premium products kneecapped by poor management in a race to enshittify everything

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    • Sculptor9157@sh.itjust.works ⁨2⁩ ⁨hours⁩ ago

      $2000 is very mid for a bed.

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  • Asafum@feddit.nl ⁨1⁩ ⁨day⁩ ago

    You know this bed is great and all, but what it’s really missing is a mandatory connection to the Internet!

    …jfc

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    • Gullible@sh.itjust.works ⁨1⁩ ⁨day⁩ ago

      “Carla! Carla! What the fuck is this? I know you sleep on a 25. A 25 or a 30 if you fuck up swiping. I know for a fucking fact that you would NEVER choose to sleep on a 60, and yet I found a goddamn record of a 60 when I was out last week. Who was it? Who was here?”

      I really can’t see any other reason. A dial isn’t sexy but it’s far easier in every way

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  • DaddleDew@lemmy.world ⁨1⁩ ⁨day⁩ ago

    People in the 80’s: “In the year 2025 we’re going to have hoverboards and flying cars!”

    2025: “I can’t use my bed because the servers are down”

    Never buy anything that needs to be connected to a server to work for no good reason.

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    • undefinedTruth@lemmy.zip ⁨1⁩ ⁨day⁩ ago

      Smart products themselves are not the issue. The issue is making everything cloud based. The solution is companies designing their products so they can be controlled over the network.

      It’s a fucking bed! It doesn’t need a persistent connection to some server. The problem is that they also want to mine and sell your data.

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      • merc@sh.itjust.works ⁨4⁩ ⁨hours⁩ ago

        Smart products are part of the issue, and smart products that fail in dumb ways are a really big part of the issue.

        Any smart product, pretty much by definition, has to have a computer in it. Anything with a computer in it can be hacked. There’s really no good reason that your bed should have an attack surface.

        If you are going to have smarts in something, it really needs to fail well. Like, for a bed, it should have something that bypasses the smarts and lets it go back to “dumb bed” mode no matter what. No matter what position it’s in, it should be possible to make it go flat even if you have no Internet connection. In fact, even if the smart parts are not working at all, there should be a way to make it go flat, even if that’s a purely mechanical system that allows you to bypass the motors.

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      • MrTolkinghoen@lemmy.zip ⁨1⁩ ⁨day⁩ ago

        That’s the key. They want to mine and sell the data

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      • SaveTheTuaHawk@lemmy.ca ⁨1⁩ ⁨day⁩ ago

        Smart products are named oxymoronically.

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    • Albbi@lemmy.ca ⁨23⁩ ⁨hours⁩ ago

      Also people in the 80’s: “I love my waterbed, but my back is killing me for some reason.”

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  • SpiceDealer@lemmy.dbzer0.com ⁨7⁩ ⁨hours⁩ ago

    A reminder to not buy “smart” home appliances unless you can self-host it’s internet connectivity or its “smart” features are optional.

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    • ChickenLadyLovesLife@lemmy.world ⁨7⁩ ⁨hours⁩ ago

      You had me until “unless”.

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      • Cabbage_Pout61@lemmy.world ⁨3⁩ ⁨hours⁩ ago

        smart home appliances are tolerable if they have 0 (zero, cero, null, ling, sifr, mee-then, noll) internet access

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  • matlag@sh.itjust.works ⁨19⁩ ⁨hours⁩ ago

    Reminds me that nurse interview in Spain during the blackout:

    “But your hospital doesn’t have a backup generator?? -Oh we have solar panels, we could be running off the grid! But the power management system requires an Internet connection, and it’s down!”

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    • merc@sh.itjust.works ⁨3⁩ ⁨hours⁩ ago

      The nurse knew that the power management system required an Internet connection? That’s one geeky nurse.

      Still, I have hope with things like solar panels. I think these are likely to be teething pains there. Being off-grid on a solar panel is probably a pretty common situation, so they’re probably going to eventually work out the kinks. As long as there isn’t a monopoly on power management systems, or regulatory capture by the companies that make them, probably the ability to work disconnected from both the power and Internet grids will eventually happen. But, with Internet-of-Things stuff, there’s often a commercial incentive to mine people’s data and lock them into a subscription service model. So, that’s really going to require regulation to fix.

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  • aeternum@lemmy.blahaj.zone ⁨13⁩ ⁨hours⁩ ago

    I’m sorry. I’m really sorry. But why does a bed need to be smart? This is the dumbest timeline ever. It really is

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    • Best_Jeanist@discuss.online ⁨9⁩ ⁨hours⁩ ago

      To help people with paralysis shimmy into their wheelchairs in the morning and to keep the elderly in poorly insulated homes from freezing in the night.

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      • cactusupyourbutt@lemmy.world ⁨7⁩ ⁨hours⁩ ago

        okay sounds good. why the cloud thou

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    • Redex68@lemmy.world ⁨8⁩ ⁨hours⁩ ago

      From what I’ve seen, it’s actually a really good product. Just that the company is trash and forces subscriptions and the mattresses to be always online.

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      • prole@lemmy.blahaj.zone ⁨1⁩ ⁨hour⁩ ago

        How can that possibly be a good product?

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      • webp@mander.xyz ⁨5⁩ ⁨hours⁩ ago

        forces the mattresses to be always online

        Bahahahaha!

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  • AppleTea@lemmy.zip ⁨17⁩ ⁨hours⁩ ago

    I feel like if I was gonna put a computer attached to a motor & heater inside a bed, the very first step would be making sure that if the software goes wrong, it always defaults to staying bed shaped and not catching fire.

    I know I know hindsight is 20/20, I’m sure I’m just missing something. Venture capitalists would just give their money to any random idiot with a pitch, right?

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  • kamen@lemmy.world ⁨2⁩ ⁨hours⁩ ago

    Online first, and they’re only now working on offline mode? Okay…

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  • rafoix@lemmy.zip ⁨1⁩ ⁨day⁩ ago

    lol, e-waste beds.

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  • answersplease77@lemmy.world ⁨2⁩ ⁨hours⁩ ago

    this is worse than getting locked out of your smart oven for not paying subsceiption

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  • CompactFlax@discuss.tchncs.de ⁨1⁩ ⁨day⁩ ago

    I’ve heard these beds are actually quite effective at helping you sleep and then wake up more naturally.

    But they have wrapped entirely local events (it’s all just timers, folks) behind a cloud-exclusive subscription and the product is useless on a sunny day like we had yesterday.

    They’re enormously expensive and the subscription serves no useful purpose other than to line the pockets of the investors.

    I have a strict rule of no cloud dependency in my house. Otherwise, I’d be interested - if the price was remotely reasonable.

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    • HejMedDig@feddit.dk ⁨1⁩ ⁨day⁩ ago

      You can get other versions than eight sleep. I had an insert for my pillow. Can’t remember the brand though. It ran locally via an app and Bluetooth. I ended up returning within the trial period, due to it forming bubbles in the circulation, which woke me up

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      • floofloof@lemmy.ca ⁨1⁩ ⁨day⁩ ago

        I just hammer my brain with melatonin on top of alcohol and extreme fatigue. It’s nature’s solution.

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    • tyler@programming.dev ⁨1⁩ ⁨day⁩ ago

      You can flash your own firmware if you want.

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      • partial_accumen@lemmy.world ⁨1⁩ ⁨day⁩ ago

        Image

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      • rozodru@pie.andmc.ca ⁨1⁩ ⁨day⁩ ago

        “sorry honey just a bit longer, I’m in the process of flashing the bed, we can go to bed soon…god damn sig faults!”

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      • CompactFlax@discuss.tchncs.de ⁨1⁩ ⁨day⁩ ago

        I wonder how it compares in functionality - to be clear, there’s no functionality I’m aware of that would require cloud (perhaps historical data).

        Still, they’re wildly expensive.

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      • grahamja@reddthat.com ⁨18⁩ ⁨hours⁩ ago

        That sounds wonderful, to have an air gapped smart bed on open source software. Just like having the perfect nuclear missile launch system on Windows XP made by clever engineers. No updates, just dreams.

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  • Lucidlethargy@sh.itjust.works ⁨14⁩ ⁨hours⁩ ago

    What a stupid fucking product.

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    • Lucidlethargy@sh.itjust.works ⁨14⁩ ⁨hours⁩ ago

      Sorry, I meant to say “stupid fucking people buying stupid fucking products.”

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      • LemmyKnowsBest@lemmy.world ⁨14⁩ ⁨hours⁩ ago

        Beds are often used for fucking. Beds are fucking products.

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      • fodor@lemmy.zip ⁨11⁩ ⁨hours⁩ ago

        Right, and we should protect them by passing laws penalizing companies from such shitty software. Cuz the average person can’t access the source code.

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  • StrawberryPigtails@lemmy.sdf.org ⁨1⁩ ⁨day⁩ ago

    So, what would be the community that is the opposite of buy it for life?

    Seriously, I get that internet is ubiquitous in some areas, but everything should have the ability to function correctly without internet access.

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    • HootinNHollerin@lemmy.dbzer0.com ⁨1⁩ ⁨day⁩ ago
      • !assholedesign@lemmy.world
      • !crappydesign@sh.itjust.works
      • !unsustainable_products@slrpnk.net
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      • ElectroLisa@lemmy.blahaj.zone ⁨1⁩ ⁨day⁩ ago

        there was also one called “internetofshit” but forgot on which instance

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  • hperrin@lemmy.ca ⁨20⁩ ⁨hours⁩ ago

    Not that it isn’t wildly ridiculous and stupid to have an internet connected bed, but couldn’t you just unplug it if it’s overheating?

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    • matlag@sh.itjust.works ⁨19⁩ ⁨hours⁩ ago

      That’s what customer support would have told the poor clueless customers if the hotline had not been an AI agent running on AWS!

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      • mikedd@lemmy.world ⁨18⁩ ⁨hours⁩ ago

        Damn, that’s bleak…

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    • knatschus@discuss.tchncs.de ⁨7⁩ ⁨hours⁩ ago

      They would have to know it does that first

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    • CameronDev@programming.dev ⁨19⁩ ⁨hours⁩ ago

      Dont blame the victim, those poor people couldn’t sleep, as if they could critically think /s

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    • Pulptastic@midwest.social ⁨19⁩ ⁨hours⁩ ago

      But then it’s not a smart beer, is it Todd?

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  • TankovayaDiviziya@lemmy.world ⁨1⁩ ⁨day⁩ ago

    I am more shocked that there are people who are interested in “smart” furnitures and appliance.

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    • merc@sh.itjust.works ⁨3⁩ ⁨hours⁩ ago

      I can completely understand it, if you ignore all the privacy issues and potential hacks.

      For example, a smart fridge. Imagine a fridge that tracks the expiry date of everything inside and warns you before something goes bad – or detects when something goes bad based on the off-gassing that it produces. Imagine it gets to know your purchase patterns and suggests items for your grocery list when you’re running low. Or, if you fully trust it, it could even order those things for you.

      Or, smart lights. Imagine lights that are nice and bright in the winter when you don’t get enough sunlight. Then imagine those lights are smart enough to start dimming and getting “warmer” at a certain point in the evening on your personal schedule, making your body more prepared for sleep. Add motion / presence sensors so that the lights turn on when you go into a room, and turn off when everybody leaves the room. Most of the time a light switch isn’t a burden, but if you’re carrying things it can be a bit annoying, and we all know kids are pretty bad about turning things off when they leave a room.

      In a world where you didn’t have to worry about the privacy issues, the bugs had all been worked out, and so-on, smart appliances could be great. But, we’re on v0.1 and so I’m extremely cautious in every “smart” device I use.

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    • 4am@lemmy.zip ⁨23⁩ ⁨hours⁩ ago

      Smart devices are fine - it usually just means remote control or status. Plenty of use in that.

      The problem is that no one can be arsed to buy a local hub and figure out how to connect it, so every company just builds an app and makes it cloud connected. That way they can farm your stupidity.

      It’s not hard to make a device that works locally (it’s way easier than making a cloud service) but it’s far less lucrative.

      That being said if I bought a $2000 mattress cover and it didn’t work offline I’d have gotten my fucking money back.

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  • BroBot9000@lemmy.world ⁨1⁩ ⁨day⁩ ago

    Who the fuck is stupid enough to buy a fucking “smart” bed. Ffs

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    • SaveTheTuaHawk@lemmy.ca ⁨1⁩ ⁨day⁩ ago

      How about a Kohler toilet that watches you poop for an annual subscription.

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      • merc@sh.itjust.works ⁨3⁩ ⁨hours⁩ ago

        “Smart” toilets are a privacy nightmare.

        Having said that, in the distant future, if we don’t drown the world, or kill ourselves in some other way, smart toilets are actually a smart idea.

        Look how often a medical check-up requires either a stool sample or a urine sample. It makes sense. It’s the waste products our body produces, so there’s going to be a lot of data there. Now, imagine if you could get a basic medical check-up every time you used the toilet. You could catch so many problems early. It would be an entirely non-invasive medical check-up and if done right you wouldn’t even need to change your routine. You’d just use the toilet as normal and if the toilet detected anything that required a more detailed check, it could give you a packet of data you could give to your doctor.

        At the very least, imagine if instead of trying to pee into a cup at the doctor’s office – or worse, trying to collect a stool sample, you could just use the “Medical Toilet” the way you use any other toilet and it would collect the sample for you.

        But, of course, the wealth of medical information it could provide is exactly why it would be a privacy nightmare in the current world. I don’t know why Kohler is jumping into this now. Even if they see it as some way to generate revenue, they have to know it’s going to generate lawsuits too, and when inevitably there’s a privacy breach it’s going to put their good name in the toilet.

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    • quick_snail@feddit.nl ⁨21⁩ ⁨hours⁩ ago

      Probably people with “help, my possessed bed folded me inside it, and now I’m trapped” fetishes

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  • Marshezezz@lemmy.blahaj.zone ⁨1⁩ ⁨day⁩ ago

    Look at how much capitalism creates progress and drives us as a species to better ourselves. Next step, how to make money off people breathing air and sell them a subscription for it so they can continue to consume

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    • MelodiousFunk@slrpnk.net ⁨1⁩ ⁨day⁩ ago

      Image

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      • ArtVandelay@lemmy.world ⁨23⁩ ⁨hours⁩ ago

        Hail skroob

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    • ngdev@lemmy.zip ⁨23⁩ ⁨hours⁩ ago

      thats easy, pollute the air so much that you have to buy consumable gas mask filters to breathe

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      • Marshezezz@lemmy.blahaj.zone ⁨23⁩ ⁨hours⁩ ago

        Exactly what I was thinking. Petroleum companies have been working on it for years I’m sure

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    • muffedtrims@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Nestle enters the chat

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      • possiblylinux127@lemmy.zip ⁨23⁩ ⁨hours⁩ ago

        “Water isn’t a human right”

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    • matlag@sh.itjust.works ⁨19⁩ ⁨hours⁩ ago

      Then tens of thousands or millions would die when a server goes down, but “shit happens” and there was a small line in the EULA where the provider deny all responsability if anythind bad happens from a service failure.

      Thoughts and prayers, though!

      Did you know that with our Super+ package, you get redundant servers switching automatically to the next working one?

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  • DancingBear@midwest.social ⁨22⁩ ⁨hours⁩ ago

    This is completely ridiculous. Why would you buy a bed that goes upright? Through the internet?

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    • BigDanishGuy@sh.itjust.works ⁨19⁩ ⁨hours⁩ ago

      Because, and this may surprise you, some (most?) people don’t think about how their stuff works. They just see it has an app and goes “neat!”.

      I don’t know why my dishwasher should be online. But I’ve been with people who’s smart watches twinkled to alert them that their dishwasher, located 30min away, was out of rinse aid. I no scenario is that relevant. Rant warning There’s a God damn light on the front of the unit, that tells you the same damn thing, and you can’t do anything about without being at the unit. What are you going to do? Drop whatever you’re doing at work and take an hour lunch break early to drive home and deal with it? Didn’t think so.

      BUT the person had seen the dishwasher and thought it was neat, modern, and needed a new dishwasher. And that’s whywe end up with a lot of “smart” devices, which are just “ordinary devices with an cloud based remote control”

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      • DancingBear@midwest.social ⁨18⁩ ⁨hours⁩ ago

        Nah bruh, if my dishwasher ever sends me a text message, I am taking the rest of the day off just because, and my boss would understand

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      • Buckshot@programming.dev ⁨17⁩ ⁨hours⁩ ago

        Bought a new dryer recently and ended paying more for one that didn’t have internet connectivity. It’s entire operation requires physical presence, why would i need ever need remote access. It’s just something else to go wrong.

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      • slaacaa@lemmy.world ⁨16⁩ ⁨hours⁩ ago

        Same people who are dropping their jaw when their car has a big-ass tablet in the middle of the dashboard instead of physical buttons.

        You have to find the controls for windshield wiper’s speed 3 submenus deep, but it looks so modern and cool!

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      • Jarix@lemmy.world ⁨17⁩ ⁨hours⁩ ago

        Or maybe just go and get some more rinse aid in the way home… You don’t need to jump to rediculous conclusions.

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    • SoleInvictus@lemmy.blahaj.zone ⁨20⁩ ⁨hours⁩ ago

      I have awful acid reflux and have an adjustable bed frame. Having the top half slightly raised is a life saver since I can raise it for worse reflux and lower it for better sleep. I just use a remote, though. Doing it on an app through the internet is just stupid.

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  • quick_snail@feddit.nl ⁨21⁩ ⁨hours⁩ ago

    Of course someone made a bed whose controls require an API with internet access…

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  • undefinedTruth@lemmy.zip ⁨1⁩ ⁨day⁩ ago

    There is special category for Internet of Shit devices, that not only are cloud based but also require a persistent connection to a server to even execute basic functions.

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  • gerowen@lemmy.world ⁨17⁩ ⁨hours⁩ ago

    People who buy an internet connected bed have more dollars than sense.

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  • CCMan1701A@startrek.website ⁨19⁩ ⁨hours⁩ ago

    Waiting for the reports that cars couldn’t be used because of the aws issue

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  • ImgurRefugee114@reddthat.com ⁨15⁩ ⁨hours⁩ ago

    Dumbest fucking timeline

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  • JimVanDeventer@lemmy.world ⁨16⁩ ⁨hours⁩ ago

    I thought I was terminally online but this is the moment I am hearing about smart beds. I guess the appeal is that it beams ads directly into your dreams?

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  • mikedd@lemmy.world ⁨18⁩ ⁨hours⁩ ago

    What’s wrong with just a regular mattress? Why does it have to be connected to the internet? :(

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    • boonhet@sopuli.xyz ⁨15⁩ ⁨hours⁩ ago

      It adjusts temperature (can heat OR cool and in some versions it can heat one side and cool the other) and I think the even more expensive version can morph a bit to your liking, and according to them, reduce snoring.

      What they don’t mention is that regardless of whether you get the 3600 euro option or the 5800 euro option, you still have to SUPPLY YOUR OWN MATTRESS. It’s also a subscription service.

      If you didn’t hate it enough, it’s also advertised as being “powered by AI”. Which almost certainly is just some temperature adjustment algorithm, maybe even a deterministic one.

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      • prole@lemmy.blahaj.zone ⁨1⁩ ⁨hour⁩ ago

        It adjusts temperature (can heat OR cool and in some versions it can heat one side and cool the other) and I think the even more expensive version can morph a bit to your liking, and according to them, reduce snoring.

        You don’t need the internet to do those things thoug

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      • whoisearth@lemmy.ca ⁨11⁩ ⁨hours⁩ ago

        Here I am like a preb using a hot water bottle when cold and less bedsheets when hot. If only I knew there was a technical solution for a problem that’s already been solved hundreds of times over!

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  • the_q@lemmy.zip ⁨1⁩ ⁨day⁩ ago

    Lol wow. We truly are fucked as a species.

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  • mikedd@lemmy.world ⁨18⁩ ⁨hours⁩ ago

    After reading the post and sifting through the comments I had this realization, that’s probably more about advertising than anything else, I guess, but… Don’t you find it strange that in the last few years, there’s a non-zero number of people who stumble upon an article like this, on lemmy, out of all places, and think “I didn’t even know that existed, yet, it’s very obvious that enough people use it for it to make headlines”? Is it just me? 🤔

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  • miguel@fedia.io ⁨1⁩ ⁨day⁩ ago

    The most first world of all first world problems has arrived

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